Terms & Conditions


Can I return a digital product?

No, digital products are not eligible for a refund.

Can I cancel my participation in classes or seminars?

For face-to-face classes, you can request a full refund of the deposit within 14 days of the start date of the class. Any exceptions will be evaluated on a case-by-case basis. If you have paid for the class in full in advance, you will be refunded the amount of the class minus the deposit.

Can I cancel my registration for an online class or call?

For online classes you can cancel your participation and request a full refund within 12 hours of the start of the class. Any exceptions will be evaluated on a case-by-case basis.

Can I cancel my monthly memberships?

Yes, you can request cancellation at any time. The changes will be applied the following month.

Can I request a refund for a package of purchased sessions?

Yes, you can request it at any time as long as you pay for the sessions received at full price. If the sessions have not already started, we will only process the service costs (paypal, banking services, etc..).

What happens if I don't show up on the day and time set for the online or live session?

If there is no communication from you or you request cancellation in the previous 6 hours, your session will be considered completed. Any exceptions will be evaluated on a case-by-case basis. If the cancellation occurs before 6 hours before, you will have the possibility to reschedule our meeting.

Can I pay for a class or service in installments?

No, it is no longer possible to pay for a class or treatment in installments. All classes must be paid to 100% on the day of the class. However, the "Payment Plan" is available which is nothing more than a monthly installment made before the class. Once the amount of the class is reached, it can be done at any time.

What happens if I make a payment plan and then change my mind or can't pay for a few months?

There is no problem. Your money will be held as credit that you can use for anything you want on the site. Furthermore, you can start paying installments again whenever you want. Any exceptions will be evaluated on a case-by-case basis.

What happens if I make a payment plan and does the price of the class change?

If the price of the class in question changes you will have the possibility to pay the remaining amount by the day of the change to maintain the old price otherwise the final price will change.

Shopping Basket